Shipping and Returns

1. Countries We Ship To:

We ship worldwide directly from Tokyo, Japan. Local duties and taxes will be due upon delivery, determined by each receiving country.

2. Shipping Rates & Methods

** COVID19 Alert : For shipping to countries outside of Asia, only express shipping using FEDEX, UPS, etc. is available. Also, due to the rising cost of air shipping, we have discontinued the free shipping option. Instead, we will include a 50g or 100g tea as a gift with any order over $49! Based on your order, we'll choose one that we think you'll like and include it with your order. Please enjoy!

For customers in the US: We have launched LILIKU TEA brand store on

Although the lineup is limited, if you find a product that suits your taste, there is a big chance that you can save on shipping costs by purchasing it from the LILIKU TEA Brand Store on Amazon.



We ship products using ePacket as a standard shipping. Shipping Fee, $5.95 - $9.95 depending on the area is calculated when checkout. Delivery speed depends upon the shipping area. It usually takes 7-10 days.


     Delivery time varies depending on destination country, but it takes 3-5 days on average.  Shipping Fee is automatically calculated when checkout.


    3. Return Policy:

    We only accept refund if

  • We delivered the wrong products to customer due to our mistakes
  • We delivered a damage/defective item(s) to customer.
  • Please contact us within 14 days of your purchase via Contact Us,  and include order number, item(s) , and the reason for refund in a message section of the Contact Us page. We usually respond within one business day.