How is my order shipped?
We store our inventory in two locations: Japan and the United States. This is because we currently have a large customer base in America. In the future, we plan to expand our distribution centers to other countries. For details on shipping methods and delivery charges, please click here.
Why are some products only stocked in Japan, while others are also stocked in the United States?
We strive to deliver our products to our customers as quickly and affordably as possible by stocking them in both Japan and the United States wherever feasible. However, some of our teaware, especially those with limited stock or high popularity among customers worldwide, are only stocked in Japan.